About Us
PCRx Computer Repair Services is a professional computer repair services company that focuses on the important things in business; honest, friendly, and reliable PC repair service, without all the hidden fees, inflated hourly rates, and “extras” that other companies charge. And with well over 20 years of experience working on computers, you know that we will fix it right…the first time.
When you’ve been doing computer repair this long, you get a pretty good feeling of what is wrong and how to fix it. This is why we are able to give you a quote for repairs that is accurate. Every customer gets a quote before work is started so they know what to expect. There are never any surprises.
When it comes to replacing parts, we will NEVER replace a part without first getting your OK. This seems pretty obvious, but there are others out there who use this tactic just for the money. Obviously, there are times when it may require more research to diagnose a problem, when that happens we will always contact you before any work is done. There are never any hidden fees!
PCRx understands the importance of quality work. We know that a big part of the computer repair service business comes from referrals. It makes sense to do quality work so that you refer us to your friends, family, and co-workers. We also have a 10% referral credit that can be used for repair services. For each friend that you refer to PCRx you will get 10% off your next computer repair. Refer 2 friends; get 20% off! It’s just that easy!
We also believe that the best way to run a business is to give back to the community that supports us. PCRx computer service is proud to support local Kids charities, our great Veterans and their families, and various food and clothing banks. Please check out our “Giving Back” page for more information.
PCRx does its best to give back and one of the ways that we do this is by offering a 10% discount on computer repair services if they donate an old computer or laptop. I will repair these, and then donate them to a local charity, school, or church.
Having the knowledge to make informed decisions is paramount any time you spend your hard earned money. PCRx knows that a well-informed consumer makes better decisions. That is why we always educate our customers before and after the repair. If you don’t understand something, we will try to explain it to you in easy to understand language. We will also equip you with the knowledge to help avoid issues in the future; saving you time and money.
One of the benefits of PCRx is in its partnerships with other professional business technology services. Not only can we repair your computer, we can also refer you to others that can help with your business needs. If you are a small business and need to market your services, or want to learn ways to promote your business, let us introduce you to Xpleo Media.
Xpleo Media has been in Scottsdale for 7 years helping small businesses grow. They don’t just do top end websites, video, and professional photography, they are also experts at finding ways for you to promote yourself. I highly recommend Xpleo Media. Please contact us for more information.